Terms & Condition
TERMS AND CONDITIONS
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement").
B) Further in capacity as a member you confirm that you are :
I. 18 years or above (if you are a woman) or 21 years or above (if you are a man);
II. If you have applied for Divorce, you may register on our website/App by stating "Awaiting Divorce".
III. If you are a resident of any other Country, you are legally competent to marry as per the local rules applicable to your country and you shall comply with the Indian laws for marrying a person of Indian Origin
C) In case you are a Registrant of the prospective bride/ bridegroom and has created profile in BM Website/App on behalf of them or is accessing the BM Website/App on behalf of them implies that you have taken their consent for their profile creation in BM and for accessing the BM Website/App.
A. We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters .We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs. In order to serve you better if we requires additional details you agree to provide it. You may also give a missed call to any of our retail outlets phone number for us to call you back and assist you in getting your profile registered on our website/App. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive call from our Customer Service Center and assist you in getting your profile registered on our website/App
B. If at any point of time we comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, we shall have full right to suspend or terminate (without any notice) your membership and forfeit any amount paid by you towards membership fee and refuse to provide service to you thereafter.
C. We also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the members in their profile.
D. Registration of duplicate profiles of the same person is not allowed in our Website/App. We shall have full right to suspend or terminate (without any notice) such duplicate profile.
E. You acknowledge and confirm that your registration with Starjodi and the usage of our services is with the bonafide intention of marriage and not otherwise. Membership is restricted strictly to the registered individual member only. Service or members data for any commercial purpose, and Starjodi reserves its right to initiate appropriate legal action for breach of these obligation.
3. Account Security
You are responsible for safeguarding the confidentiality of your login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, as a Company do not ask for Password and you are cautioned not to share your password to any persons.. You agree to accept responsibility for all activities that occur under your account.
4. Role and Responsibility of Starjodi
A. Starjodi reproduces your details once you register on our website /App on "as is as available" basis and also share your profile with other registered members within website.
B. Our obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance.
C. The profile search conducted by any member and the matches shown thereof are automatically generated by us, and based on the partner preference set by you. In the event of member changing their partner preference on the Website/App, then the automated system generated prospect results of the Website/App may also undergo corresponding change.
D. Starjodi does not prohibit any member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested.
E. We cannot guarantee or assume responsibility for any specific results from the use of the data available from the service or from other matrimonial websites owned by MCL including community based websites..
F. We shall safeguard sensitive user information using security standards, authentication mechanisms, access controls and encryption techniques.
G. We cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the servers.
H. Starjodi do not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users.
5. Role and Responsibility of a Member
A. You, shall safeguard your profile information by creating a strong password during profile creation with combination of alphabets, both upper and lower case and numbers.
B. Any information / data required by us for using the services shall be provided by the Member, as and when so sought by us.
C. You are requested to verify the credentials of the prospect, exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match. Starjodi shall not be liable for short coming due to any misrepresentations made by any of its members.
D. You are required to verify the credentials of the prospect and we shall not be liable for any misbehaviour/ misrepresentations made by the Prospect to you during video call. Please check "Safe Matrimony" link in the website/Apps for guidance.
E. To get better search results, Members are expected to provide latest photograph which should not be more than 3 (three) months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and shall retain their right under clause 2 (b) of this terms and conditions.
F. Members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non - disclosure at the time of enrollment shall be treated as violation of the terms and conditions and we shall retain their right under clause 2 (b) of this terms and conditions.
G. Members are advised to refrain from :
i. Entering into any financial transactions with prospects. Members shall not seek financial help or provide financial help from / to the other Members
ii. Using abusive language when they communicate with the other Members
iii. Being discriminative or using racial comments etc.
iv. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.
v. Entering into physical relationship with any prospect before marriage.
vi. Violating any law for the time being in force.
vii. From mentioning details of other matrimonial services while sending personalized messages
H. Members are expected to visit URL starjodi.com for understanding the safety measures on partner search and awareness towards online safety.
I. Members are expected to be cautious of prospects who ask for favours, money etc or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don’t involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.
J. The members agrees that for getting effective search results of prospects on Website/App you will regularly log in to the profile maintained in the Website/App and send expression of interest which is an automated messages to prospects as a free member, and in the event you have availed paid package, you can send personalized messages to prospects to show your expression of interest/replies. Member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.
K. You also agree that while accessing / using the Website/App, you will be guided by the terms and conditions of the Website/App including but not limited to the use of feature of website /App like chat instantly with prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.
L. If the Member fails to update in website/App, any change in the particulars furnished in their profile/ then the membership may be suspended by us at its sole discretion.
M. Member shall, in case of finalization of his/her/their Registrant’s marriage, delete their profile by themselves or intimate us for removal/deletion of their profile.
N. Members agree to use secure devices, software and networks in a private place for accessing the services.
O. Member shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in Website/App.
P. Members shall not probe, scan or test the vulnerabilities of the Website/App or any network connected to the Website/App nor breach the security measures instituted by Starjodi.
Q. You shall also not make any payment / transfer any amount to account of any MCL employees. All payments shall be made only to starjodi account.
R. Members are expected to approach MCL to resolve their complaints and grievances and shall not air their grievance/complaints in social media.
6. Customer Care / Customer Service
In the event you come across any concerns in our service, then please be free to contact us:
Email ID: firstname.lastname@example.org
Contact No : 9500030332
Member hereby consents for receiving communication including promotional communications through any medium of communications such as electronic mails, calls, SMS or through Whatsapp messages from MCL or other portals owned by MCL or their alliance partners.
B.Starjodi by its automatic system sends to its member (s) profile (s) of the prospect by way of images/ documents/ messages / links. Member confirms that the mobile number submitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint.
C. You are also entitled to set up your communications frequency from us, like - only on weekends or fortnightly etc. You may also opt for not getting any call from us by ticking the appropriate box in the Website/App, provided that, you agree to receive calls from Relationship Manager of Matrimony for contacting you as a shortlisted profile for their registered members.
Any feedback you provide to us shall be deemed to be non-confidential. We shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) Member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from us for the feedback under any circumstances.
9. Privacy of Membership
10. Grievance Cell
In the event you come across any violation by another user including but not limited to having content in the web site that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:
Grievance Officer: Ms. Sweety
The Grievance office shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall be in writing
The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, update or share any information on the Website/App that -
A. belongs to another person and to which the User does not have any right to;
B. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
C. infringes any patent, trademark, copyright or other proprietary rights;
D. violates any law for the time being in force;
E. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
F. Impersonate another person;
G. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
H. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
11. Disputes between Members
A. Members are solely responsible for the communications (through any medium) with prospect or vice versa. Starjodi expressly disclaims any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any BM members inter se via e-mail, chat, interaction, Whatsapp or any other medium of communication between members either using website /App or otherwise.
B. Starjodi has no obligation, to monitor any such disputes arising between the members, and we shall not be party to any such dispute/litigation etc.
C. Starjodi is not a broker or the agent of any member, and we does not partake in the exchange of any kind of discussion between the members and prospects or the results of their discussion.
12. Content Right
A. You acknowledge that you alone are responsible and liable for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/App at the time of the creation of the Starjodi profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by paid members) with other member(s). You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by submitting the content/information to Starjodi, you hereby grant us a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels.
B. While Starjodi does not accept any obligation to monitor the content/information in your profile, if the content/information is found not to be in compliance with these Terms and conditions, we may delete the content/information and / or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (b) of these terms and conditions). You agree that if the situation warrants Starjodi may at its sole discretion put restriction on any member to other member's communications.
D. MCL reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information including using it for commercial purpose in any manner whatsoever.
13. Third Party website
B. The members agrees and understands that Starjodi may also allow third parties to provide members services on the website/App like horoscope matching etc., and we may also collect the payment for such third party services to you, and in this regard can have revenue sharing arrangement with such third party, however in no event shall Starjodi be liable to you for such third party services.
C. Starjodi reserves the right to add/delete/alter/modify/suspend any or all the Services at any time as it may deem fit, without notice. The members are expected to see the change on the Website/App.
14. Limitation of liability
A. MCL / BM or its Office bearers shall under no circumstances be liable or responsible to the BM member or his/her authorized Representative or Registrant or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/App/Third Party Website/ BM services.
B. BM informs you that the exchange of profile(s) through or by BM should not in any way be construed as a matrimonial offer and/or recommendation and / or advice or guarantee given to the BM member, from/ or by BM.
C. Notwithstanding anything to the contrary contained herein, BM's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to BM, for any specific BM paid package, and no further.15. MCL / BM will not be liable in case of any wrong/improper match made due to unavailability of profiles from BM/MCL’s owned other websites.
15. Starjodi or its office bearers shall under no circumstances be liable, if any, for the member entering into financial transaction with any other Member or any third party.
16. Starjodi or its office bearers shall under no circumstances be liable, if any, for any members not responding/reciprocating when you approach them for matrimonial alliance
17. Class Action Suits
You acknowledge and confirm that you will not bring or participate in any class action or other class proceeding in connection with any dispute with Starjodi. Further neither you nor Starjodi agrees to class arbitration.
In the event you file a false complaint against another prospect on our Website /App and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the Starjodi matrimony services as per clause 2 (b) of these terms and conditions.
19. Not withstanding anything contained herein, Starjodi reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on our website/App. In order to ensure, that proper consent has been obtained by you , prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libellous, blasphemous, slanderous, defamatory or invasive of another person’s (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. Starjodi also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects or using our website/App as a means of communication while sending messages to other members regarding their profile identity in other matrimonial websites.
20. Once your paid membership expires, you cannot avail the unexpired balance phone call count/ unexpired SMS . Similarly, you cannot access the already viewed member(s) contact information unless you renew your account within 30 days